Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Vocatrade handles your personal information—how we collect, use, disclose, and retain it.

This Privacy Policy explains how Master Tones Co., Ltd. (the “Company”) collects, processes, and uses the personal data you provide to the Company, and how you can manage the personal data the Company collects through this Website, when a member or user (“user,” “member,” or “you”) connects to, browses, registers for, or logs in to the www.vocatrade.com website and uses the services (the “Website,” the “Service”). The Company recommends that you read the following content and the Terms of Service carefully and genuinely agree to each item before you begin using the Service. Continued use of this Website indicates that you have accepted the practices described in this Privacy Policy and agree to the Company’s collection, processing, and use of your personal data.

Article 1. Scope of Application

  1. This Privacy Policy applies to the collection, processing, and use of the personal data you provide on the www.vocatrade.com website for purposes such as membership management, management of payment information, and use of the Service. In accordance with Article 8 of the Personal Data Protection Act, notice is given before collection, covering the purpose of collection, the categories of personal data, the period, region, recipients, and methods of use of the personal data, and the rights you may exercise under the law and how to exercise them.
  2. The Company may provide advertising links or links to third-party websites or services (e.g., advertisements). However, third-party websites or services are not covered by this Privacy Policy; please be sure to review the third party’s privacy policy yourself and use it only after agreeing.

Article 2. Categories of Personal Data Collected

  1. When you visit or register as a member of this Website, or join as a member using an e-mail, Google, or other third-party platform account, make a one-time payment or subscribe, and use the Service, the Company may collect the following categories of your personal data:
    1. Identity information: including but not limited to name, e-mail address, date of birth, and gender.
    2. Contact information: including but not limited to mobile phone, address, e-mail, online platform accounts, and other account information used to log in to or register for this Website.
    3. Online transaction, payment, and financial information: including but not limited to financial institution accounts, credit or debit card numbers and verification codes, e-payment platform accounts and information, transaction records, and other payment-related information.
    4. Other information you voluntarily provide in connection with using the Service.
  2. When you log in to this Website or use the Service, the Company and its partners automatically collect, using the following means and other technologies, your device identifier, operating system (OS), hardware version, device settings, device model, Internet Protocol (IP) address, access logs, country, language, browser, and other information related to your use of the Service:
    1. Cookies

      A cookie is a small text file stored on the user’s device; it may be a session ID cookie or a tracking cookie. Session cookies make it more convenient for you to explore the Service and disappear when you close the browser. Tracking cookies help you understand how to use the Service and continue using it. The Company may use some or all of these types of cookies to link to your device. The collector and user of cookies may use cookies to analyze your access frequency and visit times and identify your interests and preferences, in order to provide customized services to users, including visitors. You can disable cookies in your browser settings, but this may make some services unavailable.

    2. Web Beacons

      A web beacon is a small image file placed in a web page or e-mail, also known as a “pixel tag” or “clear GIF.” Using web beacons, the Company can count the number of visitors, ascertain how users explore the Service, and predict the content users view.

  3. The Company may (where lawful) collect and combine your relevant information through partners, third parties, and other sources.

Article 3. Purposes of Collecting, Processing, and Using Personal Data

The Company collects, processes, or uses your personal data for the following purposes:

  1. To verify your identity.
  2. To provide the Service.
  3. To confirm and process payments (one-time or subscription) and refunds.
  4. To identify and verify users in order to provide member services such as Website accounts.
  5. To prevent misuse or abuse.
  6. To register devices and provide usage instructions.
  7. To provide the services and features users request.
  8. To respond to or notify users regarding their questions and feedback.
  9. To comply with legal requirements and procedures.
  10. To retain information to resolve disputes and similar issues.
  11. To provide customized services and promotional plans.
  12. To develop the operating environment to provide quality service.
  13. To observe and analyze usage to improve service features.
  14. To compile statistics and analyze usage to provide customized services.
  15. To plan marketing campaigns and strategies.

Article 4. Period, Region, Recipients, and Methods of Use of Personal Data

  1. Period of use: except as otherwise provided by law, this Website will use the personal data you provide during its existence or until you request that use cease.
  2. Region of use: the locations of this Website’s personal data hosts and related web server hosts, and the regions where this Website provides services.
  3. Recipients of use: the Company and its partners (including but not limited to branches, agents, suppliers, and consultants).
  4. Methods of use: use by manual, computerized, or automated means for the various services of this Website, and uses related to the purposes referred to in Article 3.

Article 5. Information Sharing

  1. Based on the following work, the Company may share your personal data with its partners (including but not limited to branches, agents, suppliers, and consultants):
    1. Sending bills and handling payments.
    2. Storing data, analyzing data, and developing other service content.
    3. Acts necessary to manage and perform this Website’s services or to provide other related services.
  2. In addition, where criminal investigations, fraud investigations, intellectual property infringement, or other unlawful matters are involved, the Company will, in accordance with the law, disclose your personal data to law enforcement agencies or other authorized third parties. However, to lawfully protect the Company’s interests, unless otherwise specifically provided by law or this Privacy Policy, the Company will reasonably obtain your prior consent before providing your personal data to a third party and will share the information in accordance with your instructions.
  3. Without your consent and authorization, the Company will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or public agencies, except as otherwise provided in this Policy, as expressly required by law, or where necessary to avert a threat to the life, body, freedom, or property of you or other users. When the Company entrusts a contractor to assist in collecting, processing, or using your personal data, it will exercise due supervision and management over the outsourced contractor or individual.

Article 6. Member Rights

  1. Based on the Personal Data Protection Act and related provisions, you may assert the following rights against the Company:
    1. You may confirm and correct (or update) your personal data at any time.
    2. You may request that processing of your personal data cease.
    3. You may make inquiries regarding your personal data.
    4. With the consent of the personal data manager, you may request access to personal data relating to you and export a copy.
    5. You may request to revoke or terminate the authorization to collect personal data. (However, if you request deletion of your personal data and member account, you will be unable to continue using this Website’s services.)
  2. You may exercise the above rights by sending an e-mail to [email protected] (to avoid e-mail delivery failures or non-receipt for other reasons, whether an e-mail has been delivered is determined by the Company’s reply). After receiving your request and verifying your identity, the Company will process it within a reasonable working period and may charge the necessary costs. If you entrust someone else to apply on your behalf, a power of attorney must be provided, together with identity documents of both you and the agent.
  3. If you cannot provide complete and accurate personal data, this will affect the Company’s ability to contact you, complete transactions, provide services, verify identity, or handle consumption, transactions, or complaints. We recommend that you provide complete personal data and keep it updated. If damage is caused to you or a third party because you did not provide complete and accurate personal data, you shall bear all liability; and if it causes loss to the Company, the Company has the right to claim damages from you.

Article 7. Personal Data Security

Regarding your personal data files, the Company will adopt appropriate security measures and use its best efforts, with reasonable technologies and measures and in accordance with relevant laws, to carry out security maintenance to prevent your personal data from being stolen, altered, damaged, lost, or leaked. This Website’s hosts are equipped with firewalls, anti-virus systems, and other information security equipment and necessary protective measures to protect the Website and your personal data. Only authorized personnel may access, process, and use your personal data, and any such personnel who breach their confidentiality obligations will be subject to the relevant legal penalties.

Article 8. Amendments to the Privacy Policy

  1. The Company has the right to revise this Privacy Policy on its own. The relevant amendments will be announced on this Website; please pay close attention to protect your rights. By continuing to use the Company’s website and the Service after any amendment or change to this Privacy Policy, you indicate that you have read, understood, and agreed to accept the amended or changed content of this Privacy Policy.
  2. If you do not agree with this Privacy Policy, please immediately stop using the Company’s website and the Service.

Article 9. Contact the Company

If you have any questions or comments about this Privacy Policy, please contact the Company at [email protected].