Payment & Invoicing

Besides credit cards, are there other payment methods?
In addition to credit cards, we currently support two mobile payment options: Line Pay and Apple Pay.
Can I pay with a credit card issued outside Taiwan?
Our service currently does not accept credit cards issued outside Taiwan.
How do I change my credit card information?
You can edit your credit card information at checkout. If you need to change it after payment is complete, please contact customer service for assistance.
How do I add a business tax ID (統一編號)?
At checkout, select 'Company invoice' under 'Invoice information' to enter your company name and business tax ID.
How and when will I receive my invoice?
If you choose to issue an e-invoice, it will be sent to your registered email immediately after successful payment, and you can also download it from your order history.
Can an invoice be re-sent?
Yes. Please contact customer service to confirm your email address, and we will resend the invoice.
What should I do if invoice issuance fails?
If your payment went through but the invoice failed to issue, please contact customer service; the provider will re-issue the invoice and notify you.

Still have questions?